Clinical Experience

The Walgreens PGY1 Community-based Pharmacy resident will spend a major portion of his/her time providing direct care and education to patients in a traditional Walgreens setting as well as in a Specialty pharmacy. This will be both at the pharmacy and in affiliated practice sites. The resident will also be involved with the marketing of these services. Each resident will be expected to develop and implement additional clinical services as well as to expand existing services at their primary practice site. Residents will gain experience with additional patient populations through a longitudinal Ambulatory Care rotation with Coats Medical Clinic.

Program Director

Katie Trotta, PharmD, BCACP
(910) 893-1810

About the Program

To build upon the doctor of pharmacy (PharmD) education and outcomes to develop community-based pharmacist practitioners with diverse patient care, leadership, and education skills who are eligible to pursue advanced training opportunities including postgraduate year two (PGY2) residencies and professional certifications.

Residency objectives may be tailored to match the interests, background, and skills and support the career objectives of the resident. They generally center around five areas of activity:

  • Direct Patient Care Services
    • Medication management
    • Disease state education and management
    • Health and wellness
    • Immunizations
    • Transitions of care
    • Patient-centered medication distribution
    • Specialty Pharmacy
  • Drug Information
  • Teaching and Training
  • Business Development and Project Management
  • Community and Professional Involvement

The resident must complete the following learning experiences:

  • Orientation
  • Patient care (Walgreens Dunn and Walgreens Specialty)
  • Medication management
  • Ambulatory care
  • Drug information
  • Teaching
  • Residency research project

Through these learning experiences, the resident must also complete the following projects:

  • Develop a new or enhance an existing clinical service at their primary practice site
  • Creation of a business plan
  • Develop and implement a quality improvement project
  • Write a collaborative practice agreement
  • Presentation of their research project as a poster at the American Pharmacists Association (APhA) annual meeting and a podium presentation at the Southeastern Residency Conference (SERC) in Athens, GA.

The resident may choose to complete additional experiences or projects as he/she desires to meet personal goals throughout the residency year.


  • Kai Anderson
  • Mandy Hollar
  • Jay Honeycutt
  • Brittany Lawson

Campbell University

  • Emily Ghassemi
  • Scott Perkins
  • Katie Trotta

Walgreens in Dunn serves a rural population of over 10,000 people. This provide the opportunity to care for patients with various chronic health conditions including, but not limited to, diabetes, hypertension, heart failure, COPD, and many others. Residents will have the chance to work with multiple well experienced pharmacists and several senior pharmacy technicians. Pharmacists in this setting will have a direct influence on patient outcomes through participation in patient counseling, immunization services, health testing services, and Medication Therapy Management with a specific emphasis on patient adherence. Residents will also work with company management to further their management and leadership skills.

Joey Martinez
Walgreens & Walgreens Specialty, 2022-23

Libbie Portteus
Walgreens & Walgreens Specialty, 2021-22

Sarah Corpening
Walgreens & Walgreens Specialty, 2020-21

Melissa Tittinger
Walgreens & Walgreens Specialty, 2018-19

Erica Hatcher
Walgreens Specialty, 2017-18

Sarah Russell
Walgreens, 2017-18

Learn more about our residents

Applicants must have graduated from an ACPE-accredited school of pharmacy and be eligible for licensure in North Carolina. U.S. citizenship is required.

  • Complete an application in PhORCAS by the first Friday of the year.
  • Submit a formal letter of intent detailing the career goals and vision and philosophy of community pharmacy practice of the candidate via PhORCAS.
  • Submit a current curriculum vitae, an official University transcript, and three (3) letters of professional recommendation via PhORCAS.
Apply at Phorcas.org


Walgreens Applicants

Applicants to a Walgreens-based practice site must complete an application for the residency position at https://jobs.walgreens.com/